7-Day Window: You may return or exchange unused products, with all price tags intact, within 7 days of delivery.
Exchanges: We offer one free size/style exchange per order, subject to stock availability. If your preferred replacement is unavailable, we’ll issue store credit valid for 6 months.
Returns: Approved returns are refunded as store credit. Cash/original payment refunds are not offered.
Return Shipping: Customers are responsible for return shipping costs, unless the item is damaged, defective, or incorrect — in which case we cover it and expedite the exchange.
Condition: Items must be unused, unwashed, and unworn, with all tags intact and in original packaging. Items without tags will not be accepted.
Exclusions: Items purchased during any sale or promotional offer are final sale and not eligible for return or exchange.
To initiate a return or exchange, call us on +91 8955862433 (10am to 6pm) or email us at returns@thebeyondus.com with your order number within 7 days of delivery.